** Please read and acknowledge the Guest Indemnity below before arriving in de Hoop**

CONDITIONS OF RESIDENCE AND INDEMNITY

1. The guest by signing the Registration / Indemnity Form warrants that he/she is duly authorised to bind his/her principal and his/her accompanying party to these conditions of residence and indemnity and acknowledges that notwithstanding any charge instruction he/she is personally liable for all amounts arising out of the residence of him/herself and his/her accompanying party at the reserve.

2. The guest and his/her principal and his/her accompanying party by signing the Registration Form agree to pay not later than the time of departure the cost of beverages and other charges and any taxes (if applicable) incurred by the guest and his/her accompanying party during their stay at the De Hoop Collection facility.

3. The guest and his/her accompanying party acknowledge that it is a condition of their occupation of the De Hoop Collection (‘the premises’) that De Hoop Opstal PTY LTD and the De Hoop collection group (collectively referred to herein as ‘the Company’), its management, staff and employees and any person directly or indirectly connected with the running of the premises shall not be responsible or liable for the loss of or damage to any property or personal effects brought onto the premises howsoever arising and irrespective of whether such loss or damage is caused by negligence (gross or otherwise) on the part of the Company and its staff. (If this indemnity is deemed to fall within the ambit of the Consumer Protection Act [‘the CPA’]), then the reference to ‘gross’ will not apply)

4. The guest and his/her accompanying party acknowledge that they are aware of and appreciate the dangers and risks that are associated with game reserves, wilderness areas and Lodge facilities arising out of the presence of wildlife and that the nature and potential effect of such risks has been explained to the guest and his/her accompanying party and which includes the risk of suffering bodily injury, illness, trauma, death or loss of property which may result out of an encounter with or the presence of wildlife whilst at the premises or on a camp activity.

5. The guest and his/her accompanying party hereby waive all claims of whatsoever nature and howsoever arising which they may have against the Company, its management staff and employees and any person directly or indirectly connected with the running of the premises and irrespective of negligence (gross or otherwise) on the part of those hereby indemnified. (If this indemnity is deemed to fall within the ambit of the CPA, then the reference to ‘gross’ will not apply and the waiver will not be deemed to exclude any claim for injury or death based on an error or omission of any of the parties in whose favour the indemnity is given)

6. The guest and all members of the accompanying party indemnify and hold harmless the company, its management, staff and employees and any person directly or indirectly connected with the running of the premises against all claims of whatsoever nature and howsoever caused made by their spouse, children or dependents, whether minor or adult, arising out of any bodily injury, death or loss of or damage to property and irrespective of negligence (gross or otherwise) on the part of those hereby indemnified. (If this indemnity is deemed to fall within the ambit of the CPA, then the reference to ‘gross’ will not apply and the waiver will not be deemed to exclude any claim for injury or death based on an error or omission of any of the parties in whose favour the indemnity is given, Furthermore, the exclusion of liability for consequential, economic and/or indirect loss or damage will not apply if this indemnity is deemed to fall within the ambit of the CPA and the loss or damage or harm is deemed fall within the ambit of section 61 of the CPA).

7. A certificate from the General manager shall constitute prima facie proof of the amount of indebtedness of the guest and his/her principal and his/her accompanying party for all purposes including any proceedings by the company against the guest and/ or his/her principal and his/her accompanying party.

8. In the event of bodily injury or death the company may at its discretion and without admission of liability, arrange to pay for emergency medical treatment for and on behalf of any guest and his/her accompanying party.

9. POPI/GDPR Passengers (‘the Client’) are deemed to give their voluntary, specific and informed consent that the travel agent/tour operator may (in terms of the Protection of Personal Information Act, Act 4 of 2013 & the European Community General Data Protection Regulations): process personal information (‘PI’) i.e. collect, store & disseminate as explained in the privacy policy of the travel agent/tour operator ;share PI with third parties who provide services and products; approach the Client with business opportunities, promotional events, special offers and sales by direct marketing or otherwise; The parties agree that: Consent may be withdrawn, deleted, qualified or amended upon written request from the Client; The Client may pre-emptively block any communication; The Client may request any direct marketing to be stopped; Any communication must only relate to goods or services similar to what the Client bought from travel agent/tour operator or its suppliers;

10. The guest by signing the Registration / indemnity Form:

a.) Consents to his/her child/children staying at the De Hoop facilities and participating in all activities associated therewith, subject to policies of the company in respect of children which are in force from time to time.

b.) Acknowledge that the proposed visit will be at the sole risk of his/her child/children.

c.)Waives on behalf of his/her child/children all claims of whatsoever nature arising out of the proposed visit to the premises and indemnifies and holds the company harmless in respect of any such claims.